The card is designed to reward you by offering a variety of privileges. There will be dedicated offers and extra points just for you. You can check the points and coupons at any time in our website, update your data and change the product without receipt.
To register and get a card it is necessary a mobile number. To benefit from the card, you must fill in the full data such as: Name/Surname, Gender, Phone Number, Address/ City, Birthday, e-mail, Client’s signature
If you are a Neptun customer and have the existing card, you can benefit by upgrading your card to a Happy + for free. If you are a Neptun customer and you don’t have the existing card, you should pay to get a Happy +.
You can be informed about the balance of your points:
-In our website www.happy.al, to your personal account.
-Mobile APP, Happy Loyalty Program.
- In stores.
- In social media.
-Calling our customer care service number 044 80 39 99.
If you don’t have the card with you, you can give your phone number to the cashier in order for your points to be registered. If you don’t give your phone number, you can’t earn points for that purchase.
You will be able to choose to redeem your vouchers on first level or you can continue to accumulate points. If you reach the maximum score of the points of the second level, the coupons are automatically activated.